Privacy Policy

Effective Date: July 23, 2025

At CoftTech, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, business details, and payment info when required.
  • Social Media Permissions: If you use our automation services for social platforms like LinkedIn, Instagram, Facebook etc, we may access permissions, post visibility, scheduling details, and account info solely for executing automation workflows you authorize.

2. How We Use Your Information

  • To provide and manage our AI automation services.
  • To communicate about updates, support, and billing.
  • To analyze and improve our tools and user experience.
  • To securely manage social media operations on behalf of your business (e.g., posting content, reading DMs, generating reports) strictly within authorized scopes.

3. Data Sharing and Disclosure

We do not sell or rent your data. We may share it with:

  • Third-party processors (e.g., hosting, analytics) under strict agreements.
  • Government or legal authorities when required by law.

4. Social Media Automation Disclaimer

CoftTech provides tools that connect to clients' social media platforms (LinkedIn, Instagram, etc.) strictly with user consent. We operate under OAuth and platform-compliant authorization scopes. Any automation—posting, replying, reading DMs, analytics—is initiated only upon explicit user setup. Your data and credentials are handled securely and are never stored beyond runtime unless requested for recurring tasks.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

6. Your Rights

  • Access, update, or delete your data
  • Withdraw consent to processing
  • File a complaint with a relevant authority

7. Security

We implement encryption, access controls, and monitoring to protect your data from unauthorized access or breaches.

8. Changes to This Policy

We may update this policy. The updated version will always be available on this page with a revised effective date.

9. How to request deletion of your data

If you’d like us to erase any personal data we hold, please email support@cofttech.com with “Data Deletion Request” in the subject, and we’ll honor your request within 30 days.

10. Contact Us

For any questions or concerns, please email us at support@cofttech.com.